About Batch:

Batch is the leading group travel platform for planning trips with friends and booking incredible experiences. We are a post-Series A startup backed by leading venture capital firms. We are a lean team of 30 employees with excellent retention because who doesn’t love building a party platform?!

Key Responsibilities:

• Drive Partner Success: Assist our 2,000+ experience partners in optimizing their listings, launching in new markets, marketing to new party types, and boosting revenue.
• Revenue Optimization: Work closely with partners to identify growth opportunities, enhance conversion rates, and drive overall success on the Batch platform.
• Communication: Act as the spokesperson for Batch partners, delivering updates on product improvements, data insights, and new marketing features.
• Direct Collaboration: Work with top partners to enhance their offerings, increase marketing support, and grow their business both on and off the Batch platform.

Must Haves:

• Experience: 3-5+ years of experience in account management, customer success, or a similar role, with a track record of driving growth for clients.
• Communication Skills: Exceptional ability to communicate clearly and effectively, both verbally and in writing.
• Results-Oriented: Proven success in setting and achieving goals, driving revenue, and reducing churn.
• Passion: A deep passion for supporting small businesses and helping them thrive.

More Things We Look For:

• Proactive Mindset: Ability to take initiative and work independently, while also thriving in a collaborative team environment.
• Growth Mindset: A demonstrated history of learning and adapting quickly, with a drive for continuous improvement.
• References: Strong references that speak to your ability to build relationships, drive results, and contribute to team success.

What We Offer:

• Competitive Compensation: Competitive salary and equity package tailored to the seniority of the role. Healthcare, dental, vision, and 401K benefits.
• Remote-Friendly Work Environment: Work from anywhere with quarterly team meetups.
• Growth Opportunity: Play a key role in a rapidly growing startup with the chance to shape the future of group travel and experiences.

Application Instructions:

This is a remote opportunity with a preference for East Coast candidates. If this sounds like the perfect fit for you, put ‘letsparty’ in the job application when applying so we know you read the responsibilities. Thank you and good luck!

Important Dates:

Due to high demand, we will screen candidates between August 26th and September 6th, with the first round of interviews taking place during the week of September 9th. Thank you for your patience!