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Customer Success Manager



Posted on Saturday, October 15, 2022

Superside is expanding its Customer Success team and is looking for a Customer Success Manager to work closely with our top-tier brands and companies such as Meta, Amazon, Red Bull, Cisco & LVMH as well as SMBs.

At Superside, you will be helping our customers realize maximum value from our collaboration. You'll carry out this mission by making sure you engage with end-users and executives alike to ensure that our customers love, adapt and grow with Superside.

  • As we expand, we are looking to organize a team that allows agility and structure. We are still a fast growing company that requires us to be comfortable with change.
  • Processes need to be tested and put in place, but not rigid enough that we can’t easily and quickly adapt.
  • Our overall focus is on bringing value to customers but we are still defining our customer-centric culture.
  • We need people that come with innovative ideas, give us input and are ready to impact our approach to customer success.

We give you the necessary tools and resources to take control of your development and unlock your full potential.

With continuous learning opportunities, constant mentoring and leadership development efforts, we strive to build high-performing teams that can grow alongside our company.

30 minute call to meet one of a Talent Partner and learn more about Superside and your experience. No need for formal prep beforehand!

The ability tests have been selected to measure the skills and competencies needed to succeed in the role.

An initial interview between you and someone from the team to get to know each other and learn more about how we work.

This is your time to shine! You'll receive a hypothetical business case to work on.

1h conversation with your potential Team leader! You’ll have the opportunity to discuss your assessment performance, dive deeper into your past experiences and also complete a simulation. We always set aside some time for your question so don’t hesitate to prep some! We want to make sure we’re the right place for you as much as you’re the right fit for us!

At this stage, it is clear we want you! We’ll make sure you want to join us too. No need for formal prep beforehand!