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Senior Data Analyst - Trust and Safety



IT, Data Science
San Francisco, CA, USA
Posted on Friday, May 24, 2024

Patreon is the best place for creators to fire up their fandoms, share exclusive work, and turn their passions into lasting creative businesses. Over 250,000 podcasters, writers, musicians, artists, and other creative people use Patreon to reach their biggest fans directly and earn an income for the value they provide. Creators can offer paid memberships that unlock access to exclusive work and community, or sell individual digital items from their own Patreon shops.

Ultimately, our goal is simple: fund the creative class. And we're leaders in that space, having sent over $3.5 billion to creators since our founding. We're continuing to invest heavily in building the best creator tools with the best team in the creator economy, and are looking for a Senior Data Analyst - Trust and Safety to support our mission.

This role is based in San Francisco or in New York and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

  • You’ll support the data needs of Trust & Safety (Content Safety, Account Integrity, Fraud) teams, all of which are critical to Patreon.

  • You’ll influence multiple Trust & Safety team roadmaps through analyses that increase our understanding of each space.

  • You’ll conduct data analyses and queries to unblock critical workstreams in partner teams.

  • You will become a critical contributor during incidents.

About You

  • 5+ years of experience in data analytics or data science.

  • 2+ years of experience in the Trust & Safety space (Content Safety, Fraud, or Account Integrity).

  • You have experience translating data requests from non-technical partners into clear data pulls & analyses, dashboards, and/or self-service tools.

  • You are proficient in SQL and Python/R for conducting data analyses.

  • You have a habit of looking at the data closely and familiarizing yourself with datasets to better understand nuances and potential issues.

  • You are curious and want to understand the operational details of cross-functional teams to become a better partner.

  • You execute with attention to detail and exemplary work ethic.

  • You have a growth mindset and aspire to continuously improve your soft and technical skills.

  • You are an excellent communicator with a love for clarity and simplicity.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.

  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.

  • Make it Happen | We don’t quit. We learn and deliver.

  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.