Enterprise Account Executive @ social venture saas startup - Remote, USA

About the Company

Mon Ami builds modern technology for the growing sector of aging and disability services. We’re a women-founded, mission-driven startup tackling the $100B+ social services market to enable the delivery of life-sustaining services for older adults and people with disabilities.

Our customers are large public agencies (think state departments on aging, or state departments of health) across the country who coordinate complex networks of care, but who are currently wasting 60% of their time on administrative paperwork that can be digitized and automated. Mon Ami’s cloud-based solutions allow them to streamline workflow, increase capacity to serve more people, and track outcomes. We have raised over $15M in capital and are backed by leading VCs in healthcare and SaaS, including Ulu Ventures, Maverick Ventures, Pivotal Ventures, and others.

About the Role

As an Enterprise Account Executive at Mon Ami, you aren't just selling software; you are navigating the complex machinery of government and other large enterprises to modernize life-sustaining services. You will own a dedicated territory of accounts, acting as the primary architect of multi-million dollar, long-term partnerships with agencies like State Departments of Aging and Departments of Health.

Your success depends on your ability to perform deep investigative work, map out political and budgetary landscapes, and build "trusted advisor" relationships that last for years. You are responsible for the entire lifecycle—from the first cold outreach and discovery session to navigating IT security reviews and closing final procurement negotiations.

Primary Responsibilities

• Full-Cycle Sales Management: Lead large sales deals from initial meeting through planning and final closing.
• Strategic Market and Account Insight: Conduct deep-dive investigative research to understand budget cycles, political priorities, and technical requirements of government buyers in order to position and advance deals.
• Relationship Navigation: Identify and meet with state leadership to understand evolving priorities, contract targets, and legislative hurdles.
• Negotiation & Commitment: Create tailored proposals and lead complex negotiations to gain long-term commitment for Mon Ami services.
• Cross-Functional Collaboration: Partner with the Customer Support, Solutions Architecture and Product teams to ensure customer requirements are accurately translated into technical reality.
• CRM Leadership: Maintain high data integrity within the CRM, using it to track complex interactions and create dashboards to report on territory health.

About You

• Enterprise Sales Experience: You bring 5+ years of sales experience in high-stakes enterprise, government, healthcare (or otherwise complex) deals. You have a proven track record managing $500k+ contracts and 12+ month sales cycles that require patience, persistence, and strategic maneuvering
• Sophisticated Procurement: You are adept at navigating procurement processes typical of government — involving IT security reviews, legal departments, and procurement hurdles.
• Strategic Investigator: You don't just follow a playbook; you possess the analytical skills to perform deep investigative work into account structures, existing contracts, and budget cycles to uncover true decision-makers.
• Exceptional Communicator: You are equally comfortable speaking with frontline staff and executive decision-makers, translating complex data into compelling stories.
• Mission-Driven: You are drawn to solving problems for public servants dedicated to improving the lives of older adults and people with disabilities.

Our Culture

We value high performance and high enjoyment. In addition to having the privilege of working hard on a mission we believe in, we get to do it on a team of people we genuinely respect and like being around. Our hybrid/remote company of ~40 gets together in person 2x per year for team-proposed activities like board games, cooking competitions, and time in nature. In between those retreats, we make time for 1-1 connections across the company. We have a truly flat hierarchy: ideas for innovation that come from our interns make it into the hands of our users. Founded by two women of color, we know diversity in our team leads to higher quality decisions, so we continually invest in recruiting from under-represented groups and maintaining an inclusive environment.

Benefits

• Health insurance, 15 days PTO (20 days after year two), and sick leave.
• 401K, disability insurance, FSA, and HSA.
• Generous paid family leave.
• The opportunity to do work that matters with a team that treats one another with respect and kindness.

To Apply

Send a resume or LinkedIn and cover letter to job-ae@monami.io.

A word about cover letters: Short ones are great—we just want to know what drew you to this opportunity and why you could be a good fit.