Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

As the Director of Pricing & Packaging, you will be responsible for the strategy and execution of pricing, packaging and monetization across BetterUp. You will set the price structure for our platform, portfolio of products, services and discount levels. You will manage strategic packaging initiatives to innovate and create value for our customers and BetterUp. If you are a passionate B2B SaaS pricing expert with deep customer empathy, strong analytical skills and clear executive-level communication to drive cross-functional alignment - come talk to us!

What you’ll do:

• Deeply understand our customer segments, product offerings, ROI value-drivers, churn reasons and willingness to pay to inform strategic pricing decisions.

• Research B2B SaaS industry peers and competitive pricing models selling to enterprise C-level buyers that inform how to position BetterUp.

• Design pricing strategies that balance simplicity vs. flexibility for sellers and buyers.

• Drive revenue growth, expansion and profitability across segments for new and existing customers.

• Collaborate with executives and cross-functional teams to develop and execute your vision. You will partner closely with Sellers, Deal Desk, Finance, Billing, Revenue Operations, Partner Value, Product Marketing and Product.

• Educate field sellers on evolving pricing changes with clear process definition, enablement, governance and tracking.

• Lead continuous updates to pricing and packaging with performance audits using data, learnings and business trends to align with rapidly evolving customer and market needs

• Maintain key performance indicators (KPIs) to measure the effectiveness of pricing and packaging efforts

• Establish pricing and packaging as a new function with a clear vision, goals, scope and process. Roadshow this vision across the company for alignment and ongoing iteration.

• Additional activities include price setting, bundling strategy, discounting process, contract terms, new product launches and strategic initiatives to support renewal and expansion efforts

• Comfortable with player coach role where you initially roll up your sleeves to lead financial scenario modeling and build a small team of analysts to support over time

If you have some or all of the following, please apply:

• Minimum 6+ years of pricing & packaging experience in a B2B SaaS environment selling large deals to enterprise C-level buyers

• Experience with a range of B2B SaaS pricing models (product tiers, subscription durations, license types, usage, volume discounts etc.) and motions (land and expand, net new, upsell expansion, renewals etc)

• Track record of driving topline revenue and reducing churn by implementing monetization strategies in a hyper-growth company with a multi-product platform

• Mastery of strategic pricing principles, B2B pricing variables and analytical price modeling to measure business impact tradeoffs.

• Can synthesize qualitative and quantitative user research, market research and competitive benchmarking into a clear actionable ‘so-what’

• Builds a clear vision/strategy and then executives in the details with large cross-functional operational teams to deliver on schedule with quality

• Has strong analytical skills, positive growth mindset, comfortable pivoting quickly and is highly self-motivated

• Clear executive-level communication that secures ongoing feedback and alignment through a collaborative iterative process.

• Has managed a small team and is comfortable in a player coach IC/Manager hybrid role

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member

• A competitive compensation plan with opportunity for advancement

• Medical, dental, and vision insurance

• Flexible paid time off

• Per year:

  • All federal/statutory holidays observed

  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

  • 5 Volunteer Days to give back

  • Learning and Development stipend

  • Company wide Summer & Winter breaks

• Year-round charitable contribution of your choice on behalf of BetterUp

• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $210,000– $362,000.

If you live in New York, the base salary range for this role is:
$242,000 – $362,000: New York City
$210,000 – $314,000: Albany, Buffalo, Nassau, Newburgh, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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